Return Policy


SOUL'Y RAW Pet Food is committed to 100% customer satisfaction and success with the use of our products. We guarantee all of our food products, and if you or your pet are dissatisfied with any of these items for up to 12 months after your purchase, please contact us directly at (760) 736-4457 or use our contact form to discuss a refund or replacement of your purchase.

We do reserve the right to modify the Return Policy at any time without notice. Any changes to the SOUL'Y RAW Pet Food’s Return Policy in the future will be posted on the Website and, where appropriate, notified to you by e-mail. You are responsible for regularly reviewing the Return Policy for any updates and/or changes to the Policy.